Our Commitment
House Sharing Seniors is committed to ensuring digital accessibility for people of all abilities. We continually improve the user experience for everyone and apply relevant accessibility standards to ensure we provide equal access to all users.
Conformance Status
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible to people with disabilities and more user-friendly for everyone.
Measures We Take
- Keyboard Navigation: All interactive elements are accessible via keyboard, allowing users who cannot use a mouse to navigate the site.
- Screen Reader Support: We use semantic HTML, ARIA labels, and descriptive alt text to support screen readers and assistive technologies.
- Colour Contrast: Text and interactive elements meet minimum contrast ratios to ensure readability for users with low vision or colour blindness.
- Responsive Design: Our website adapts to different screen sizes and devices, including mobile phones, tablets, and desktops.
- Clear Language: We use plain language throughout the site to make content easy to understand for all users, including those with cognitive disabilities.
- Form Accessibility: All form fields have associated labels, error messages are clearly communicated, and required fields are identified.
- Text Scaling: The website supports browser text scaling up to 200% without loss of content or functionality.
Known Limitations
While we strive to ensure full accessibility, some areas may still be under improvement:
- Some older PDF documents may not be fully accessible. We are working to update these.
- Third-party content or widgets may not fully meet accessibility standards.
- Some complex interactive features may have limited accessibility on older browsers.
Assistive Technology Compatibility
House Sharing Seniors is designed to be compatible with the following assistive technologies:
- Screen readers (NVDA, JAWS, VoiceOver)
- Screen magnification software
- Speech recognition software
- Keyboard-only navigation
Browser Support
For the best accessible experience, we recommend using the latest versions of:
- Google Chrome
- Mozilla Firefox
- Apple Safari
- Microsoft Edge
Feedback & Contact
We welcome your feedback on the accessibility of House Sharing Seniors. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:
- Email: support@housesharingseniors.com.au
- Phone: 1800 HSS AUS (1800 477 287)
- Support Page: Submit an accessibility issue
We aim to respond to accessibility feedback within 2 business days.
Formal Complaints
If you are not satisfied with our response to your accessibility concern, you can lodge a complaint with the Australian Human Rights Commission:
- Website: humanrights.gov.au
- Phone: 1300 656 419
This accessibility statement was last reviewed on 10 March 2026.