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Help & Support

We're here to help you every step of the way.

Send Us a Message

Have a question or need assistance? Fill out the form below and our team will get back to you within 24 hours. Messages are sent to support@housesharingseniors.com.au

How Can We Help?

Getting Started

New to House Sharing Seniors? Learn how to apply and get started.

Account Help

Manage your profile, update preferences, or reset your password.

Property Questions

Help with browsing properties or listing your own property.

Finding Housemates

Tips for finding compatible housemates and making connections.

Safety & Security

Learn about our safety measures and how to stay secure.

Contact Support

Can't find your answer? Talk to our friendly support team.

Contact Our Support Team

Phone Support

1800 HSS AUS (1800 477 287)

Mon-Fri 9am-5pm, Sat 10am-2pm

Email Support

support@housesharingseniors.com.au

We respond within 24 hours

Emergency Contacts

If you feel unsafe or in danger, please contact emergency services:

  • Emergency: 000
  • Police Non-Emergency: 131 444
  • Lifeline: 13 11 14

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